At Kisses Pet Boutique, we understand that every pet is unique, and sometimes you need something special to reflect their individuality. That’s why we offer custom order options tailored specifically to your furry friend’s needs and style.
How to Place a Custom Order
- Choose Your Product:
- Select the base product you want to customize, whether it’s a bow, bandana, apparel, or accessory.
- Customization Options:
- Size: Provide your pet’s measurements to ensure a perfect fit.
- Color: Choose from our wide range of fabric colors to match your pet’s personality.
- Design: Specify any patterns, prints, or special designs you have in mind.
- Personalization: Add your pet’s name, initials, or any text you’d like engraved or embroidered.
- Submit Your Request:
- Fill out our Custom Order Form with all the necessary details.
- Attach any reference images or provide a detailed description to help us understand your vision.
- Approval and Payment:
- After submitting your request, our design team will review it and provide a quote. Once you approve the design and make the payment, we will begin crafting your custom piece.
Important Information
- Processing Time:
- Custom orders typically take 10-15 business days to process, depending on the complexity of the design.
- Accuracy:
- Double-check all details before submitting your order, especially measurements, spellings, and color choices.
- Returns and Refunds:
- Due to the personalized nature of custom items, they are non-refundable unless there is a serious defect or error on our part. If you encounter any issues, please contact us within [X] days of receiving your order.
- Shipping:
- Custom orders will be shipped according to the shipping method chosen at checkout. You will receive a tracking number once your order is dispatched.
Contact Us
If you have any questions or need assistance with your custom order, don’t hesitate to contact our customer support team at kissespet@protonmail.com.
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